TERMS & CONDITIONS
Welcome to keroldapparel.com!
Please take a few minutes to review these Terms and Conditions. Your purchase of products from Us constitutes your agreement to follow these Terms and Conditions and to be bound by them.
THESE TERMS AND CONDITIONS MAY CHANGE
Kerol D., Inc. reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, We encourage You to review these Terms and Conditions whenever You purchase products from Us or use our Website.
You will receive a first confirmation email from email@example.com immediately after You have placed the order and a second including invoice within 24 hours (business days). Once your order will be shipped, You will receive the tracking information that will allow You to track your order online or by phone. Product prices are in US Dollars.
COMMUNICATION TO CUSTOMERS
By accepting these terms, You consent that any communication, notice, information and electronic documentation regarding your purchase will be sent to your email address You communicated at the time of registration.
In the event that the item arrives damaged or defective, You may obtain a full exchange with same product and size or a refund (including shipping costs) within 30 days after the delivery.
In order to start this process You should send via email a detailed photos and a short description of damage or defects at firstname.lastname@example.org specifically the choice between exchange or refund.
We will reply You within 3 business days communicating if We can accept immediately your request (in this case You can keep the damaged or defective item) or if We need to return the product to our warehouse to a better evaluation.
In this second case We will inform You within additional 3 business days after received the products if it’s possible the exchange or refund.
In affirmative case We will cover all additional shipping costs, otherwise no exchange or refund will be possible and You can only obtain your original item back after your authorization via email to charge second shipping costs on your credit/debit card.
If You are not satisfied with one of our products, You may request a refund within 7 solar days from the delivery date.
In order to obtain the refund You should first ask for your Return Authorization Number (RAN) sending an email at email@example.com. You will receive our answer within 48 hours (business days). Then you will be able to ship the parcel, specifying the RAN on the airwaybill.
We will not cover shipping costs and these charges are non-refundable.
Please check the status of your shipment following the tracking number in order to be sure that the Shipper has be delivered the item to our warehouse. We do not assume any responsibility until We don’t receive the package at Warehouse.
The credit will be issued within 15 business days and will appear on your billing statement.
Exchanges are not possible, if You want to change your product with a different size/color/model the only way is returning as above and place a new order.
Please note that in order to receive refund or exchange, We require that the returned merchandise be in new, complete and original condition and packaging.
We do not accept returns or exchanges of swimwear and underwear.
All the sales outside the United States are final and returns and exchanges are not possible.
SHIPPING AND PROCESSING
Our shipping and processing charges are intended to compensate our Company for the cost of processing your order, handling and packing the products You purchase and delivering them to You.
The orders are delivered within 5 business days. Orders are shipped with FEDEX.
For tracking information, please refer to FEDEX website.
For informational purposes, hereby we report the FEDEX Conditions for delivery attempts and responsibility in case of losses and damages to property. Please note that We are not responsible for any change that may occur to these delivery terms. We invite You to refer to the FEDEX website for more detailed information and conditions about the delivery.
If FEDEX is unable to deliver a shipment, a notice will be left at the consignee’s address stating that
delivery has been attempted. Thereafter, a second and, if necessary, a third attempt to deliver
the shipment may be made without additional charge. For residential deliveries and where
available, FEDEX may, after the first delivery attempt, deliver a shipment to a FEDEX facility, where such shipment will be held for pickup. For FEDEX Freight shipments, only one delivery attempt will be made; subsequent delivery attempts are subject to additional charges which will be charged to the consignee.
Filing of Claims for Loss or Damage to Property
All claims for loss of or damage to property transported or accepted for transportation must: (1) be in writing (or an electronic communication) and must include reference to the Source Document or pickup record number and date of shipment or copies of other documents sufficient to identify the shipment involved, and the declared value; (2) assert the liability of FEDEX for alleged loss or damage; (3) make claim for payment of a specified or determinable amount of money; and (4) be accompanied by a copy of the original invoice or, if no invoice was issued, other proof, certified to in writing, as to the purchase price paid by the consignee (where the property involved has been sold to the consignee), actual cost or replacement cost of the property, or extent of the damage to the property.
A request for proof of delivery or damage inspection does not constitute the filing of a claim.
No claims will be voluntarily paid unless filed in writing or transmitted electronically by or on
behalf of the shipper in accordance with these provisions.
Time Limit for Filing Claims for Loss or Damage to Property
As a condition precedent to recovery, all claims for loss or damage to property must be filed in
writing or electronically with FEDEX within 2 working days.
Original Packaging Materials.
In the event that a claim is made for damage to a shipment, the original packaging materials must be made available to FEDEX or its designee for inspection prior to reshipment.
Each claim must be supported by supporting documentation, as specified on the FEDEX website.
Please refer to the FEDEX website for more details about the delivery conditions.
Shipping Outside of the US
When you ask www.keroldapparel.com to ship your order abroad, meaning outside of the United States, you are responsible for paying any additional charge such as for example, but not limited to, customs duty, any tax and customs clearing cost.
Kerol D., Inc. is not responsible for orders that could not be delivered abroad on time or at all and for any fees or penalties issued in connection with incomplete or incorrect information you supplied when ordering a shipment outside of the United States.
This Website and all content available on this Website are provided on an “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this Website, that your use of this Website is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Website, and that Kerol D., Inc. shall not be liable for any damages of any kind related to your use of this Web Site.
Neither party will be liable for breach-of-contract damages that the breaching party could not reasonably have foreseen on entry into this agreement. In particular, incidental damages and consequential damages are limited to the value of the goods purchased plus shipping cost.
Applicable Law and Jurisdiction
Any dispute relating to keroldapparel.com website or use or inability to use the keroldapparel.com website (collectively, ‘Dispute’) will be governed by the laws of the State of California, without regard to (i) its conflict of law provisions, (ii) the 1980 United Nations Convention on Contracts for the International Sale of Goods, or (iii) any provision of the Uniform Computer Information Transaction Act as it may be enacted in California or any other jurisdiction. Jurisdiction is any court in the city of Los Angeles. Kerol D., Inc. will not be liable for and you may not recover punitive, special and/or indirect damages from any claim relating to your use of keroldapparel.com website.
No Class Actions
To the fullest extent permitted by applicable law, no arbitration under these terms shall be joined to an arbitration involving any other party subject to these terms, whether through class arbitration or otherwise.
Kerol D., Inc. provides full warranty on the products sold at keroldapparel.com within 12 months from the delivery of purchased products on condition that defects are reported within 1 month from the purchase.
We might ask you to provide us with a photo of the defective product or to return the defective products to us. We will pay for the shipping expenses in case the products are indeed found to be defective.
*please see our RETURN POLICY above
In particular, incidental damages and consequential damages are limited to the value of the goods purchased plus shipping cost.
The prices displayed on our Web Site or in our catalog are quoted in U.S. Dollars and are valid and effective only in the U.S. and in the other Countries specifically cited on keroldapparel.com.
*please note that for time being we ship only inside U.S.A.
From time to time there may be information on our Website or in our catalog that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Kerol D., Inc. reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).
Credit Card Utilized to Make Payments on Internet
We accept payments on internet or online payments. Keroldapparel.com cannot accept your order until You have paid for it in full. Upon payment, We will confirm receipt of your order by an acknowledgment displayed onscreen once your payment details have been accepted, followed by an email which will be sent to the email address you provide on your order details. You will have an opportunity to check and correct any input errors in your order up until the point at which you submit your order by clicking the “confirm order” button on the checkout page.
A legally binding contract between Us is created at the point of our acceptance of your order. Keroldapparel.com reserves the right to choose not to accept your order for any reason, at its discretion, and will not be liable to You or anyone else in those circumstances. In the unlikely event that the price of an item has been incorrectly advertised on this website, we will contact You by email (at the address provided with your order details) or telephone You, to ask whether You wish to proceed with the order at the correct price. By using a credit/debit card / PayPal to pay for your order, You confirm that the card / PayPal account being used is yours. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your card refuses to authorize payment we will not accept your order and We will not be liable for any delay or non-delivery and we are not obliged to inform You of the reason for the refusal. We are not responsible for your card issuer or bank charging You as a result of our processing of your credit/debit card payment in accordance with your order.
Enforcement, Modification, and Requirement
It is to be understood that the online payment terms and conditions are applied to all products and services which their payments are made with the credit card; furthermore, it is to be considered that the customer or service utilizer, who pays with such method, agrees to all terms and conditions. Moreover, the customer waives to file a complaint or charge us for any compensation, which might happen based on the possibility of cancellation on the order(s) of products and/or services, when the payment is made inaccurately and/or not following the payment terms and conditions as clarified.
Payments are processed in a secure environment where the server uses an SSL certificate. SSL certificate is a digital certificate that authenticates the identity of a Web site and encrypts information that is sent to the server using Secure Sockets Layer (SSL) technology. SSL certificates—built around stringent, industry-leading authentication measures—allow Website owners to secure all online transactions with up to 256-bit encryption. An SSL certificate on a Website ensures that sensitive data is safe from prying eyes.
We understand that You may have concerns about security on the internet. Our website uses a secure server that implements secure sockets layer (SSL) technology in our on-line ordering process to protect your payment card information. Once You have completed the selection of products You wish to purchase You may proceed to place an order. As soon as You click “continue with order” your browser will go into secure mode. Data relating to your order and your personal and payment card details will all pass to our server in an encrypted format. As soon as You have finished ordering You will exit secure mode. As an additional protection for You, our system is designed so that You cannot place an order until You are safely within secure mode. We recommend that You do not communicate your payment card details to anyone, including Us, by email. We cannot be responsible for any losses You may incur in transmitting information to Us by internet link or by email. Any such loss shall not be borne either wholly or partly by Us, and shall be entirely your responsibility.
We are required by law to inform You that sales can be concluded in U.S. only and that no public filing requirements apply. Keroldapparel.com may change these Purchase Terms at any time, provided that any such change will not affect any purchases You have made before the change is implemented. The Purchase Terms currently in effect are those published on this Website.
INTELLECTUAL PROPERTY PROTECTION
While using keroldapparel.com, You are not allowed to copy or download its content (brand names, trademarks, titles and other intellectual property rights used on the website) unless you obtain an explicit authorization from Kerol D., Inc. or this is necessary to complete your order. It is forbidden to use or reproduce, for any use and even partially, brand names and trademarks since this would represent a violation of owner’s rights.
PERSONAL DATA PROTECTION
Your personal data will be exclusively used for purposes related to the execution of this contract.
We will never sell, share or rent your data to anybody.
If you have any questions regarding your order, please feel free to contact us at our email address firstname.lastname@example.org.
Kerol D., Inc. is a Corporation incorporated in the State of California, EIN# 47-4073588
Registered Address: 325 N Larchmont Blvd #166, Los Angeles, CA 90004 – United States of America